Privacy Policy | Merit Woods Pharmacy

Merit Woods Pharmacy is an independent pharmacy and gift shop at 19325 Mack Ave, Grosse Pointe Woods, MI 48236. This policy explains what information our website, www.meritwoods.com, collects and how we handle it. It covers the website only. How we protect your health and prescription information is explained in our Notice of Privacy Practices.

What we collect
If you contact us through the website or our contact form, we receive what you send, such as your name, email address, phone number and message. When you visit, our website platform automatically receives standard technical information, such as your IP address, browser and device type, approximate location (such as city), pages viewed, and the date and time.

How we use it
We use what you send us to answer your questions and help you with our pharmacy and gift shop. We use technical information to run the site, keep it secure, fix problems, and understand overall traffic. We do not sell your personal information or share it for advertising.

Cookies and analytics
Our site runs on Wix. Wix and its security provider (Cloudflare) place cookies that the site needs to work and stay secure, and Wix provides basic site statistics. We do not use advertising pixels or Google Analytics. You can block or delete cookies in your browser settings, though parts of the site may not work properly if you do.

Do Not Track
Our site does not respond to browser "Do Not Track" signals. We do not track you across other websites. The third-party features below may collect information about your visit under their own policies.

Who else receives information
Wix (our website host) processes site data, including messages you send, on our behalf. Our Instagram feed is shown through a third-party Wix app (Rubyroid Labs), which receives standard technical information when the feed loads. Instagram and Facebook (Meta) collect information if you click through to them. The map on our Hours & Directions page is provided by Google. Links to other sites are covered by those sites' own privacy policies. We may also share information if the law requires it.

Please don't send health information through the website
Our website, email, and social media pages are not secure places to share prescription, insurance or health details. For prescriptions, refills, transfers, compounding or health questions, please call us at (313) 882-0922 or stop by the pharmacy. In an emergency, call 911.

Your health information is covered by our Notice of Privacy Practices
As a pharmacy, we protect your health information as required by federal law (HIPAA). Our Notice of Privacy Practices explains how we may use and share your health information and your rights. You can ask for a paper copy at the pharmacy.

Keeping information safe; how long we keep it
We use reasonable safeguards, and our website host uses encryption (HTTPS) and security monitoring. No website or email is completely secure. We keep website messages only as long as we need them to respond and for our normal business records, then delete them.

Your choices
You can ask to see, correct or delete information you sent us through the website by contacting us below. To ask about your pharmacy records, see our Notice of Privacy Practices.

Children
Our website is meant for adults. We don't knowingly collect personal information online from children under 13. If you believe a child has sent us information, contact us and we'll delete it.

Changes to this policy
We may update this policy. We'll post the new version here with a new effective date, and for significant changes we'll also add a notice on our home page for at least 30 days.